PlayerZero achieves SOC-2 Type II & HIPAA Certification

PlayerZero achieves SOC-2 Type II & HIPAA Certification

Debug an issue down to the line of code
and make sure it never happens again.

Debug an issue down to the line of code
and make sure it never happens again.

Debug an issue down to the line of code
and make sure it never happens again.

Onboard in less than 1 hour

Onboard in less than 1 hour

Onboard in less than 1 hour

2 related errors affected csv upload feature

2 related errors affected csv upload feature

@jessica from Figma was not able to upload a csv

@jessica from Figma was not able to upload a csv

3 other people complained about csv upload

3 other people complained about csv upload

A release 3 days ago changed the upload logic in /api/s3-handler.ts and might be causing this problem. Here's the related code change:

switch to faster uploads

function uploadFile(

handle: string,

buffer: ArrayBuffer

) {

const ref = s3Config.createRef(handle);

return ref.startUpload(buffer);

return ref.multipartUpload(buffer);

A release 3 days ago changed the upload logic in /api/s3-handler.ts and might be causing this problem. Here's the related code change:

switch to faster uploads

function uploadFile(

handle: string,

buffer: ArrayBuffer

) {

const ref = s3Config.createRef(handle);

return ref.startUpload(buffer);

return ref.multipartUpload(buffer);

Historically trained.
Immediately actionable.

PlayerZero is the end-to-end release quality platform that operationalizes past customer signal into the way engineering teams develop, launch, and support software products.

+ 5 similar complaints

500 - GET /api/pull/csv

Occurring on

/billing/*

6 days ago

Ticket: Sara from AcmeCo

“The CSV upload isn’t notifying my team.”

6 days ago

Upcoming release

Updated billing flow

est. 8h to release

/api/usage/main.kt

/api/models/admin.java

/api/billing/bill.ts

Risks from the last time you changed similar code:

A 500 error affected 25 users on

/billing/*

Sara from

AcmeCo + 5 others complained

Check the CSV bulk upload correctly invites billing admins

Debug

Root cause any customer problem down to the causal line of code

PlayerZero helps developers and support members surface context and causality for customer issues without platform switching or relying on other team members.

AI Notebooks

Drill down and root cause issues to the specific code change that’s causing them.

Deep session context

Surface behavioral impact and technical context around every issue.

Qualitative & quantitative data mapping

Create connections between normally disparate data sources.

Predict

Identify the highest risk areas to test

With PlayerZero, developers can leverage their team’s collective intelligence to reduce engineering risk, prevent regressions and ensure they never make same mistake twice.

Pull-request analysis

Identify code changes that may cause unwanted regressions.

Line-by-line code reviews

Understand all relevant dependencies and risk points for every code change.

Customer risk profiles

Surface the most at-risk customers and pinpoint potential vulnerabilities, before you lose trust.

Detect

Monitor your product, without the noise

PlayerZero filters through unnecessary noise and delivers the highest value, most impactful customer-facing issues directly to the engineering team.

Release health tracking

Capture new releases and identify unique changes in customer behavior.

Anomaly detection

Customizable thresholds filter out unnecessary noise and focus attention on high-impact issues.

Workflow integrations

Receive alerts where it makes the most sense for your team.

Historically trained.
Immediately actionable.

PlayerZero is the end-to-end release quality platform that operationalizes past customer signal into the way engineering teams develop, launch, and support software products.

Debug

Root cause any customer problem down to the causal line of code

PlayerZero joins data across the product stack and gives teams a canvas to investigate issues down to the root cause. Developers and support members alike can surface key insights without having to context switch or rely on cross-functional team members.

AI Notebooks

Drill down and root cause issues to the specific code change that’s causing them.

Deep session context

Surface behavioral impact and technical context around every issue.

Qualitative & quantitative data mapping

Create connections between normally disprate data sources.

Detect

Monitor your product,
without the noise

Rather than dealing with constant context switching and distracting notifications, engineering teams can keep their focus on their main goals and rest assured that if something worth knowing comes up, PlayerZero will deliver the entire story with as little friction as possible – PlayerZero maximizes the bandwidth a product team can spend on building new features.

Release health tracking

Capture new releases and identify unique changes in customer behavior.

Anomaly detection

Customizable thresholds filter out unnecessary noise and focus attention only high-impact issues

Workflow integrations

Receive alerts where it makes the most sense for your team

Predict

Leverage issues of the past to surface regressions

With PlayerZero, developers can leverage their team’s collective intelligence to reduce engineering risk and make more cerebral decisions. PlayerZero acts as a hub for a team's institutional knowledge, so you can avoid making the same mistake twice.

Pull-request analysis

Identify code changes that may be causing unwanted regression.

Line-by-line code reviews

Understand all relevant dependencies and risk points for every code change.

Customer risk profiles

Surface the most at-risk customers and pinpoint potential vulnerabilities, before you lose their trust.

Same data,
outsized value

Same data,
outsized value

Same data,
outsized value

PlayerZero is the world’s first product intelligence copilot that combines ticketing, engineering and analytics data, so you spend less time compiling and translating, and more time building great products.

PlayerZero is the world’s first product intelligence copilot that combines ticketing, engineering and analytics data, so you spend less time compiling and translating, and more time building great products.

PlayerZero is the world’s first product intelligence copilot that combines ticketing, engineering and analytics data, so you spend less time compiling and translating, and more time building great products.

  • Github

    API Integration

  • Datadog

    API Integration

  • Amplitude

    API Integration

  • Linear

    API Integration

  • Jira

    API Integration

  • Zendesk

    API Integration

  • Hubspot

    API Integration

  • Sentry

    API Integration

  • Segment

    API Integration

Hear it from the best

Top-tier companies transform their product’s quality everyday with the help of PlayerZero.

Hear it from the best

Top-tier companies transform their product’s quality everyday with the help of PlayerZero.

Matt Gillette

Product Lead at Cyrano

Integrations

Connectors

"At Cyrano, we’re all about executing a white-glove customer experience – our users never doubt our commitment to their success. PlayerZero makes delivering this promise easy for us. The Engineering and Product teams are in complete lockstep about what to prioritize and the impact of their work.”

Adam Szefer

CTO at Gyfted

Integrations

Connectors

"Being able to see the most impactful issues happening in our platform right after a release is super helpful. Our engineers use it to quickly identify problems in the application and do sprint planning each week."

Anik Khan

Founder and CEO at Maxrewards

Integrations

Connectors

"PlayerZero allows our development process to be driven by business outcomes – we know that our engineering team is focused on work that actually moves the needle for our users. It saves us two days per release, and creates a higher bar for our entire team."

Matt Gillette

Product Lead at Cyrano

Integrations

Connectors

"At Cyrano, we’re all about executing a white-glove customer experience – our users never doubt our commitment to their success. PlayerZero makes delivering this promise easy for us. The Engineering and Product teams are in complete lockstep about what to prioritize and the impact of their work.”

Adam Szefer

CTO at Gyfted

Integrations

Connectors

"Being able to see the most impactful issues happening in our platform right after a release is super helpful. Our engineers use it to quickly identify problems in the application and do sprint planning each week."

Anik Khan

Founder and CEO at Maxrewards

Integrations

Connectors

"PlayerZero allows our development process to be driven by business outcomes – we know that our engineering team is focused on work that actually moves the needle for our users. It saves us two days per release, and creates a higher bar for our entire team."

Matt Gillette

Product Lead at Cyrano

Integrations

Connectors

"At Cyrano, we’re all about executing a white-glove customer experience – our users never doubt our commitment to their success. PlayerZero makes delivering this promise easy for us. The Engineering and Product teams are in complete lockstep about what to prioritize and the impact of their work.”

Adam Szefer

CTO at Gyfted

Integrations

Connectors

"Being able to see the most impactful issues happening in our platform right after a release is super helpful. Our engineers use it to quickly identify problems in the application and do sprint planning each week."

Anik Khan

Founder and CEO at Maxrewards

Integrations

Connectors

"PlayerZero allows our development process to be driven by business outcomes – we know that our engineering team is focused on work that actually moves the needle for our users. It saves us two days per release, and creates a higher bar for our entire team."

Reliability you can count on.

PlayerZero is the pinnacle of innovation – where cutting-edge AI meets unyielding data protection.

Real time alerts

Get alerted about unique anomalies – cut through the noise and keep your attention on the highest leverage opportunities.

Real time alerts

Get alerted about unique anomalies – cut through the noise and keep your attention on the highest leverage opportunities.

Seamless integration

PlayerZero’s pre-built connectors give teams the power to set up and see value in less than 15 minutes.

Seamless integration

PlayerZero’s pre-built connectors give teams the power to set up and see value in less than 15 minutes.

Industry leading security

PlayerZero is Soc 2-Type ll and HIPAA certified and touts best-in-class PII filtering capabilities for true peace of mind.

Industry leading security

PlayerZero is Soc 2-Type ll and HIPAA certified and touts best-in-class PII filtering capabilities for true peace of mind.