Take control of every incident.
having the greatest impact on their customers — in real time.
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Source: Sentry
onboardingAI
Measure impact, track recovery
Correlate an incident to the critical product outcomes it's impacting.
Identify affected customers
Proactively identify the customers who were likely impacted by an incident.
Link dev data
Connect to your monitoring & observability tools to automatically link engineering context.
Integrate seamlessly
Connect to the data that matters and tell a cohesive story within minutes with our simple integrations and SDKs.
Powering the world’s best product teams.
Identify affected customers.
Drive customer love.
“PlayerZero helps me figure out the blast radius of our incidents super fast. I used to spend hours staring at our analytics and honestly would just guess. Now I don't have to.”
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10:05am - 3:30pm PT
onboarding| Customer | Status |
|---|---|
 Figma  $32k / y | 3 users blocked, 1 recovered |
 Lindsay Walton (lwalton@figma.com) likely blocked 3m ago. | |
Vercel $5.1k / y | 8 users recovered |
Build context, automatically.
Prioritize without guessing.
“We'd never know how to prioritize one incident over another. Now, with just a glance I know which incidents really matter.”
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INC-1: Email template not found
Source: Sentry
onboardingAI
Bring it home.
Track your recovery.
“The recovery score is the only way I can know if we can safely put this incident behind us.”
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10:05am - 3:30pm PT
- Rebecca Milazzocompleted onboarding 25m ago.
- Luke Moyercompleted onboarding 1h ago.
- Matt Kasnerhas been blocked since 6d ago.
PlayerZero helps you understand impact fast.
- Amplitude and Mixpanel.
- Connect impact to your analytics events.
- Segment.
- Quickly deploy and link customer data to eng data.
- Sentry and BugSnag.
- Find the errors that have the biggest impact.
- DataDog and AWS.
- Find important issues in your infrastructure.
- Slack and Teams.
- Get alerted in real time for new, impactful incidents.
- HubSpot.
- Sync customer profiles in HubSpot and prioritize contract value.
Built to drive growth
Helping teams deliver
game-changing results.
“In today’s world, I don’t think I could live without PlayerZero.”
“PlayerZero is what kicka** incident response looks like.”
“Our engineering team has everything they need to fix the problem.”
“Transparency is the name of the game with PlayerZero. It makes data actually actionable for our teams.”
“It's simple, straight to the point, and incredibly powerful.”
“It's the first thing I look at every morning & before every sprint.”
“I know who to reach out to and when to reach out to them. We can quickly prioritize real issues that are affecting our users so easily now.”
