PlayerZero Issue Reports

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Take a growth-mindset towards chaos management

Prioritize what matters

Every business knows the user experiences that are going to drive the most value. With Flows, PlayerZero gives your team the tools to use data to drive and defend your decision making processes.

Create org-wide alignment

Like it or not, incentives aren’t always aligned. But your team can all agree on one thing, growth = good.  With Flows, you can set your entire team up for success by aligning them to the user journeys that move the needle.

Be proactive about response

Taking meaningful action is not easy, it takes confidence and commitment. PlayerZero Flows give you key insights that will drive your team forward and empower everyone to act smarter and faster.

What’s broken?

Not all features are created equal in a product; some are nice-to-haves, others are absolutely crucial for the success of your users. PlayerZero shows you which key Flows are broken in your application, so you can accurately weigh the urgency of the broken experience.
“It's the first thing I look at every morning & before every sprint.”
- Kacper Lubiszewski, Senior Developer @ Gyfted

Who’s affected?

On the losing end of every incident are frustrated users. PlayerZero shows you every affected users, their current status, and the frequency by which they were experiencing your issue. Each user can also be associated with their contract value and decision making position, giving you another input when making tough decisions.
“Transparency is the name of the game with PlayerZero. It makes data actually actionable for teams.”
- Sam Fischer, Director of Product @ Studio

Where’s it happening?

Who is responsible and how big of a fix is it going to be? The context necessary to make prioritization decisions is often nested in a suite of products that product leaders are unfamiliar with. PlayerZero pinpoints the instance and associates all associated content to the issue, so everyone can stay on the same page.
“Our engineering team has everything they need to fix the problem.”
- Roxanna Pourzand, Product Manager @ DBT Labs

Leverage your data to unlock growth

PlayerZero combines analytics and engineering monitoring to tell a more meaningful narrative.

Case Study: Strengthening a two-sided marketplace

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"With PlayerZero, we can constantly track the most impactful issues happening in our platform at all times. I’m confident my team has the context they need to act fast.”
Co-Founder & CTO, Gyfted
Adam Szefer