Intercom

There are two main ways to use the PlayerZero Intercom integration to optimize your support workflow: Allow a support team member to send a PlayerZero issue reporting button or automatically send a button to the user based on a message cue.

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Send our button directly to a user experiencing issues

From the Intercom inbox, simply click the app icon and send the PlayerZero button:

On the other end, your user will receive a link back to submit the issue!

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Automatically send our button with Operator

Add our button to a custom operator bot:

On the user’s end, they will receive an automated PlayerZero upload button!

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Setup

(Each of the steps are included in your normal onboarding process!)

1. Login to PlayerZero
2. Create a new project in PlayerZero
3. Embed the PlayerZero Snippet to link your project to your application.
4. Navigate to Settings > Integrations
5. Click “Connect” in the Intercom integration section
6. You will be redirected to the Intercom site where you can install!